Since you know what are the advantages and disadvantages offered by this type of software. Therefore, it is time for you to get to know the platforms to create the most popular chatbots.
These will be your best allies when developing this application to give a timely response to users who ask their questions.
Below you will see a series of tools that will help you in this process. You will be able to decide which one best suits your needs and the objectives with which you consider this conversational marketing solution.
Do you have a store on Facebook and want to improve communication with your customers? Then the best option for you is the Chatfuel platform.
With it you do not require any programming knowledge to create your own bot in Messenger. You can add content cards and share them with your followers automatically.
It is a way to collect information within Messenger chats with forms. In addition, you can give users the possibility to request information and interact through buttons.
Provides interactive conversation scripts. And through AI, it allows to recognize user queries to give appropriate answers.
The best thing is that it is a completely free tool. However, if you reach 100K conversations / month, you have to subscribe as a premium client.
This platform is used by recognized multinational companies such as Adidas, MTV, British Airways, Volkswagen, among others.
One of the best platforms for both creation and chatbot development is Botsify. This may be due to the fact that it has a very simple interface but, in turn, it has a very sophisticated artificial intelligence.
So much so that it is able to learn similar phrases and personalities based on the user’s question. It offers you several plugins with which you can integrate almost any platform with chatbots created using this tool.
In addition, it has intelligent functions, machine learning and analytical integration, only in this case, you do need to have some technical knowledge.
But you can rest easy because it has templates in which you will only have to drag and drop, and this will facilitate the process.
The incredible thing about these bots is that they learn new tricks autonomously, although there may be a complicated question that requires a human answer.
When it’s your turn to take charge of the answers, the platform gives you the ability to transfer to a human. Thus, the transition from a bot to a human will be smooth.
As for the cost, you will like to know that it is free for a bot but if you want more, you will have to pay for it.
3.- Chat Compose
Among the most used platforms to create chatbots you will find Chat Compose, an omnichannel software that allows you to make your own chatbot with AI.
Additionally, it gives you the opportunity to design conversation and sales scripts, and deploy it in the most popular channels and media.
Ah! but not only that, you can also implement it in your mobile applications for voicebots and telephony. You do not require advanced knowledge to create your own bots.
This is because it has default templates of routines and conversations and common responses, whether for sales, support, feedback, among others.
It is recommended to start with simple questions and verify the use cases, requirements and needs before choosing. Remember to study carefully if it fits the needs of your business.
4.- Telegram Bots
Telegram Bots is an option that can help you if you work with this popular messaging platform. If you don’t want to search for an additional tool, you can create your bot directly from it. And the positive point is that you can run it easily.
The company has its chatbot code, which makes it easy for you to integrate and create your own bots. Additionally, the Telegram API has the ability to send personalized notifications, news, reminders or alerts.
By integrating it with other popular apps like YouTube and Github, you can deliver an exceptional customer service experience.
5.- Chatty People
Another great option is Chatty people, considered the best Artificial Intelligence platform to create a text and voice bot on Facebook. And not only that, but also with e-commerce integration.
It gives you the ability to create, test, implement, measure and manage your bots, thus creating a personalized native conversational experience.
Without a doubt, it is a very simple tool, which makes it highly demanded by small businesses. But at the same time, it has advanced technology that can be used by businesses of any sector and of all sizes.
Chatty people are compatible with Stripe and PayPal, and is available for free. In the case of companies with more than 100 clients, they can opt for the advanced plan. It includes automatic updates, premium technical support, unlimited responses, and more.